THe mobile war room

Karen Althen and Mark Whelan (Phoenix IT Group)

KAprofileAn opportunity for those who work as part of a virtual team to develop their skills and understanding.

The session is based on a bid which required input from geographically dispersed contributors. It covers: how planning the approach in advance significantly reduced production time, and how this approach can be scaled to suit the context; the importance of resisting the compulsion to begin writing; keeping the approach simple, using communication and collaboration methods and tools effectively.

The presenters will also discuss adjusting activities during the bid to maintain efficiency and effectiveness; the use of IT for collaboration; the preparation required of team members and expected outcomes; how different groups required different communications methods. Attenders of this session will learn how effective preparation and organisation, using a repeatable and scalable approach, can significantly reduce the discussion and production time required in a bid.

About karen and mark

An APMP practitioner, Karen Althen (pictured) has been involved in bid production and management for the last seven years. During a period of change and growth in the company, she has helped it to achieve success by introducing and embedding best practices. This has particularly been the case in public sector frameworks. She is a proactive member and pioneer in organising and promoting local Scottish APMP UK events.

Mark Whelan Is Head of Service Integration at Phoenix IT. Mark is an APMP practitioner and has been involved in technical and commercial proposal management for the past 20 years. Mark has contributed to IT best practice (ITIL) publications as well as BSI committee on service management standards.


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